AXL Audiovisual Ltd

Last updated: 16 March 2026

AXL Audiovisual Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through it.

1. Who We Are

AXL Audiovisual Ltd provides professional audiovisual hire and technical event production services across the UK and Ireland.

Company name: AXL Audiovisual Ltd
Registered address: Units 3–4, Dargan Court, Dargan Crescent, Belfast, BT3 9JP
Email: events@axl-av-hire.com
Phone: 028 9560 1216

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal data.

Information you provide directly

When you contact us or complete forms on our website, we may collect:

• Name

• Email address

• Phone number

• Company name

• Event details such as venue, event type, and requirements

• Any information included in your message

This information is typically collected when submitting enquiries or requesting quotes for our services.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited and usage data

• Approximate location data

This information helps us improve the performance, usability, and security of our website.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotes

• Deliver and manage our services

• Communicate with you about your event or booking

• Improve our website and services

• Maintain website security and prevent fraud

• Send relevant updates about our services and industry insights

• Comply with legal obligations

If you contact us or submit an enquiry through our website, we may add your contact details to our email marketing list so that we can send you occasional updates about our services, recent projects, and relevant information relating to event production and audiovisual hire.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

4. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases for processing personal data:

Legitimate interests
To respond to enquiries, communicate with potential clients, and operate our business effectively.

Contractual necessity
To provide services where you have requested a quote or entered into an agreement with us.

Legal obligation
To comply with legal, regulatory, and accounting requirements.

Consent
Where required, such as for certain types of marketing communications.

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary in order to operate our business and provide our services. These may include:

• Website hosting providers

• Email and communication platforms

• Analytics providers

• Payment processors where relevant

• Professional advisers such as accountants or legal advisers

• Authorities where required by law

All third parties that process personal data on our behalf are required to handle that data securely and in accordance with applicable data protection laws.

6. Marketing Communications

Where you enquire about our services, we may contact you by email with information about our services that we believe may be relevant to you. This may include updates, case studies, or information about audiovisual solutions for events.

You can opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in our emails

• Contacting us directly at events@axl-av-hire.com

We will never sell or share your contact details with third parties for their marketing purposes.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

For example:

• Enquiry information may be retained for business record purposes

• Contractual and financial records may be retained to meet legal and accounting requirements

Once personal data is no longer required, it will be securely deleted or anonymised.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no method of transmitting information over the internet or storing electronic data is completely secure, and therefore we cannot guarantee absolute security.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to request access to your personal data

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your personal data where appropriate

• The right to restrict or object to certain types of processing

• The right to request transfer of your data to another organisation

• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact details listed above.

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been handled improperly.

10. Cookies

Our website may use cookies and similar technologies to improve the user experience and collect information about how visitors use the website.

Cookies help us understand website performance, remember user preferences, and improve the functionality of our website.

You can control or disable cookies through your browser settings.

11. Third Party Websites

Our website may contain links to other websites. We are not responsible for the privacy policies or practices of those external websites. We encourage users to review the privacy policies of any websites they visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Any updates will be posted on this page along with the revised date.